Privacy Policy.

This Privacy Policy explains how Insurance AI Consulting collects, uses, discloses, and protects information when you visit https://www.insuranceaiconsulting.com, submit a form, schedule a consultation, communicate with us, or otherwise use our website and services.

By using the website, you acknowledge the practices described in this policy. If you do not agree with these practices, please do not provide personal information through the website.

We collect information that you provide directly, such as when you request a workflow audit, contact us, subscribe to communications, or schedule a consultation.

We may also collect limited technical and usage information automatically when you use the website.

• Contact details, such as your name, email address, phone number, and preferred contact method.
• Business details, such as your agency or company name, website, audience type, workflow interests, lead volume, and information included in your message.
• Scheduling details, such as your selected time, time zone, contact details, and preparation notes.
• Technical and usage data, such as pages viewed, referring pages, browser or device type, approximate location derived from an IP address, and interactions with website features.
• Communications and other information you choose to send us.

Our public website forms are not intended for insurance claims, policy records, medical information, payment card details, government identification numbers, or other sensitive personal information. Please do not submit sensitive or confidential information unless we specifically request it through an appropriate secure channel.

We may use the information we collect to:

• Respond to inquiries, schedule consultations, and provide requested information or services.
• Understand your business needs and recommend practical automation opportunities.
• Operate, maintain, personalize, and improve our website, services, and communications.
• Measure website performance and understand aggregate visitor behavior.
• Protect the website, our operations, and our users from fraud, abuse, security threats, or unlawful activity.
• Comply with legal obligations, enforce applicable agreements, and establish or defend legal claims.
• Send service-related or marketing communications where permitted by law. You may opt out of marketing emails at any time.

We and our service providers may use cookies, local storage, and similar technologies that are necessary to operate the website, remember preferences, understand performance, measure how visitors use the site, and support advertising measurement.

We may use PostHog to understand page visits, referral sources, conversion paths, and aggregate website interactions. We configure analytics events to avoid sending names, email addresses, phone numbers, message text, or scheduling notes.

We may also use the Meta (Facebook) Pixel and Meta Conversions API to measure visits, ad delivery, campaign performance, confirmed inquiries, scheduled calls, and limited sales-lifecycle outcomes for Meta platforms such as Facebook and Instagram. The Pixel may set or read cookies and similar identifiers, and Meta may combine that information with other information it has about you according to Meta's policies.

For server-side conversion matching, we may send Meta click and browser identifiers, event details, and normalized email addresses or phone numbers that are transformed with SHA-256 hashing before transmission. We do not send names, message text, scheduling notes, insurance details, raw form bodies, prospect-research data, or CRM notes to Meta. Short-lived matching data in our delivery queue is removed after delivery or the documented retry period.

Browser settings may allow you to block or delete cookies, although doing so may affect some website features. You can also review Meta's advertising controls and privacy settings in your Meta account.

We do not use information collected through this website to sell your personal information.

We do not sell or rent your personal information. We may disclose information only as reasonably necessary for the purposes described in this policy, including:

• To service providers that support hosting, database operations, analytics, communications, scheduling, security, and other business functions. These providers may process information only to perform services for us and subject to their applicable obligations.
• To professional advisers, such as attorneys, accountants, insurers, or auditors, when reasonably necessary.
• To government authorities or other parties when required by law, legal process, or a good-faith belief that disclosure is necessary to protect rights, safety, or security.
• In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to appropriate protections.
• With your direction, consent, or as otherwise disclosed when the information is collected.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and security records, resolve disputes, enforce agreements, and meet legal or regulatory obligations.

Retention periods vary based on the nature of the information, why it was collected, and applicable requirements. When information is no longer needed, we may delete it, de-identify it, or securely isolate it until deletion is practical.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for using appropriate care when deciding what information to send electronically.

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, portability, or information about how it is processed. You may also have the right to object to certain processing or withdraw consent where processing relies on consent.

To make a privacy request, contact hello@insuranceaiconsulting.com. We may need to verify your identity before completing a request. Some requests may be limited by applicable law, security requirements, or our need to retain information for legitimate business or legal purposes.

You may opt out of marketing emails by using the unsubscribe instructions in the message or contacting us. You may also manage cookies and similar technologies through your browser settings.

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

If you access the website from outside the United States, your information may be processed and stored in the United States or other countries where we or our service providers operate. Those countries may have different data-protection laws than your country of residence. Where required, we use appropriate safeguards for cross-border transfers.

The website may link to third-party websites, platforms, or services. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices. We encourage you to review their policies before providing information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The version posted on this page is the version currently in effect. Your continued use of the website after changes are posted means the updated policy will apply to future interactions.

For questions about this Privacy Policy or to submit a privacy request, contact Insurance AI Consulting at hello@insuranceaiconsulting.com.