15 minutes. Find 3 workflows worth automating.
Build a renewal workflow that starts before accounts become urgent.
We help agencies automate renewal reminders, client outreach, producer tasks, document requests, and retention reporting so renewals move earlier and with more visibility.
Renewals need a system, not a scramble
Automation works best when it gives the team earlier reminders, clearer task ownership, and better client communication drafts.
Renewal dates live in too many places.
Client outreach starts too close to the deadline.
Producers and CSRs do not always know who owns the next step.
Document requests and coverage reviews depend on manual reminders.
Owners lack a clean view of retention risk before it becomes urgent.
A renewal workflow with reminders, tasks, outreach, and reporting.
Early renewal timeline
Create reminders and tasks before the deadline so outreach starts while there is still time to act.
Client outreach drafts
Generate renewal emails, check-in messages, document requests, and follow-up prompts for staff review.
Document checklist
Track dec pages, loss runs, applications, carrier requests, and missing information in one workflow.
Producer task queues
Assign renewal tasks by account, date, risk level, or service owner so nothing depends on memory.
Give the team more time to protect the book.
Earlier client conversations before renewal deadlines.
Cleaner handoffs between producers and service teams.
Fewer last-minute document scrambles.
Better visibility into accounts that need attention.
More consistent renewal outreach without replacing human review.
Stronger retention process for high-value accounts.
Audit the renewal process before the next busy season.
We can review where renewal dates, documents, tasks, and client outreach currently live, then recommend the first automation to build.
Common questions
Questions agencies ask before they start.
What is a 90/60/30/15 renewal cadence?
It is a task model that starts well before expiration: 90 days for account review, 60 for documents and marketing, 30 for client conversation, and 15 for close-out. The dates are a starting pattern, not a guarantee of retention.
Can AI send renewal notices for us?
AI can draft check-ins, document requests, and internal task lists. Licensed people should still approve client-facing messages and confirm what coverage conversation is appropriate for that account.
Where do most renewal workflows break?
Work starts too late, documents are requested ad hoc, and owners cannot see which high-value accounts have had no activity. Spreadsheets and memory hide those gaps until the last two weeks.
Do we need a new AMS to automate renewals?
Not as the first step. Clean renewal dates, owners, and a visible task list in the current system usually create more value than a platform change.